Account support and service
Get help with your account, billing, troubleshooting and technical support.
Mon to Fri 8:00am - 7:00pm AEST
Sat to Sun 8:00am - 6:00pm AEST
Sat to Sun 8:00am - 6:00pm AEST
Visit a business expert in store
Our in-store team can help you find the right products and plans for your business.
Speak to a sales expert
For business orders and product recommendations, we’re here to help.
Standard sales hours (AEDT/AEST)
Monday to Friday: 8am to 8pm
Saturday and Sunday: 9am to 7pm
Extended hours (AEDT)
Friday 16 October: 8am to 8pm; 11pm to 2am
Saturday 17 October: 7am to 7pm
Sunday 18 October: 9am to 7pm
Manage your account
Check out the My Optus app to help monitor your usage, check your bills, get 24/7 messaging support and more.
Optus Loop sales & support
For Optus Loop sales or technical support, our specialist team are here to help.
Mon to Fri 8:30am - 7:00pm AEST
Looking for something specific? Chat with a business expert. Available 24/7.
