Moving your internet is easy

Book online in minutes
Got a move-in date?
Book your internet move
online in minutes
Standard move for $0
Move your internet & home phone with $0 standard-installation
Get connected fast
Enjoy internet the day you move in with 4G backup* from your Optus Ultra WiFi Modem
*4G backup requires Optus 4G coverage. 4G backup speeds may vary and are limited to 25/2Mbps.

Address lookup and plan list

Check your new address for eligibility

    Make your move a success

    Some valuable tips for a smooth internet move

    Give yourself time

    Give yourself time

    Book your internet move in advance and we’ll handle the rest for you.
    Pack your modem

    Pack your modem

    Pack your Optus modem. If you have an nbn® connection box, leave it behind.

    Why choose Optus

    People sharing phone

    We put you in control

    With seriously fast & reliable WiFi, so you can connect to the internet from more corners of your home.
    SubHub

    Optus Network Features

    We adapt to your needs, with access to helpful tools like Optus Pause to manage your time online.
    Trade in phone

    World-class entertainment

    We give you more with, Netflix included in select plans, so you can stream your favourite movies and TV series to your heart’s content.

    Moving House FAQs

    Still have questions?

      Call 1300 101 693

      Visit an Optus store

    Got more questions about moving home? 

    Visit our nbn Support page for moving nbn Home Internet service.

    Visit our 5G Support page for relocating your 5G Home Internet service.