Strengthening Australia’s cybersecurity: Optus and Zscaler’s managed security partnership

Australia’s cybersecurity landscape is evolving rapidly, with organisations facing increasing pressure to protect data, ensure compliance, and respond to sophisticated cyber threats.
In response, Optus has expanded its strategic partnership with Zscaler, a global leader in cloud security, to deliver enhanced managed security services for Australian enterprises and government agencies.
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As both a Zscaler managed security services provider (MSSP) and delivery service partner (DSP), Optus offers customers a single, trusted provider for end-to-end cloud security. This includes everything from licensing and deployment to ongoing management and 24/7 support.
The three key benefits for customers are:
- Streamlined engagement: One point of contact for managed Zscaler Security Service Edge (SSE) services
- Faster, safer access: Accelerated rollout and secure connectivity to cloud and on-premises applications.
- Expert support: Continuous optimisation and expert-led improvements, backed by 24/7 monitoring and response.
Since 2020, Optus has supported major banks, government agencies, and enterprises across Australia to optimise their Zscaler investment. This partnership is built on a structured, proactive program that helps customers maximise the value of their security platform, offering unmatched ongoing support.
Organisations benefit from:
- Freeing up IT teams to focus on strategic priorities
- Consistent policy enforcement and performance
- Meeting rigorous compliance and operational requirements, especially for critical infrastructure sectors.
Setting a new benchmark for cybersecurity in Australia
This expanded partnership marks a pivotal step in strengthening Australia’s cybersecurity posture. Leveraging Zscaler’s industry-leading Zero Trust Exchange™ platform, Optus can deliver faster, safer access to applications and scale support to meet the rising demand for managed security across industries.
As Jay Chaudhry, CEO of Zscaler, notes: “Optus has a strong reputation for innovation and customer-centricity. Together, we are setting a new benchmark for Zero Trust adoption and managed security in Australia."
For federal government agencies and critical infrastructure, this partnership means access to solutions that meet the highest standards of compliance and operational resilience.
Optus and Zscaler are committed to helping Australian organisations stay secure and resilient in the face of evolving cybercrime.
Request a callback below to learn how our managed security services can support your digital transformation.

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