Keep colleagues connected in the office, on the move, or overseas

Optus offers a suite of value-added mobile services to make it easy to do business wherever you are.

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SMS and MMS

Our Optus mobile services ensure that SMS and MMS within Australia to Australian numbers are unlimited and included in our enterprise plans. This means your team can send text messages and multimedia messages without worrying about additional costs or limitations. 

Features: 

  • Unlimited SMS and MMS: Send as many text and picture messages as needed to Australian numbers, sent within Australia. 

  • No additional costs: All eligible messages are included in your existing mobile plan. 
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any job any where
Belrose satellite school tou
Doctor using wifi calling

Optus International Direct Dial (IDD)

Optus IDD provides seamless and reliable international communication, so your business can maintain strong connections with clients, partners, and employees worldwide. 
 

Features:  

  • Comprehensive coverage: Options include PAGY rates and international calls and SMS to select countries. 

  • Cost-effective solutions: Competitive rates to help you manage your international calling costs.  

  • High-quality connections: Clear and reliable voice quality. 

  • Flexibility: A variety of IDD plans, bolt-ons, and inclusions are available that cater to your specific business needs and usage patterns.
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WiFi Calling

Optus WiFi Calling on compatible devices automatically detects when mobile signal strength is weak or unavailable and seamlessly switches voice calls, SMS, and MMS to an available WiFi network. This ensures that calls remain clear and uninterrupted, regardless of your employee’s location.

Features: 

  • WiFi and 4G/5G integration: Optus WiFi Calling enables seamless transition between WiFi and 4G/5G networks, ensuring uninterrupted coverage even while on the move, such as walking into an elevator.
 
  • Secure communication: All calls made over WiFi are encrypted, ensuring secure and private communication for your business.
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Woman on laptop using Optus WiFi calling
any job any where
Belrose satellite school tou
Doctor using wifi calling

Optus VoLTE (Voice Over LTE)

Optus VoLTE uses our extensive 4G LTE and 5G network to route voice calls, providing a more reliable and higher-quality calling experience. As 3G networks phase out, VoLTE ensures that all voice calls are carried over 4G and 5G, integrating seamlessly with existing enterprise IT infrastructure.

With Optus VoLTE, you get:  

  • Superior HD voice clarity, making business conversations more effective.

  • Faster call setup and connection times for more efficient communications.

  • Simultaneous voice and data usage for continuous productivity without choosing between a call and internet usage.

  • Optimised network usage for better battery performance, crucial for busy workdays.

  • Wide compatibility with a range of compatible 4G and 5G devices, ensuring flexibility and accessibility for your business.
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VoiceMail

Optus provides three distinct VoiceMail options to cater to different business needs. These include Standard VoiceMail, Missed Call Service, and Visual Voicemail.

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Standard VoiceMail   

  • Included and unlimited: This standard Optus service is included in most plans at no extra cost. 

  • VoiceMail diversion: Unanswered calls divert to VoiceMail answering service. 

  • Personalisation: a personal greeting can be recorded and used in different circumstances (e.g. phone is switched off, as opposed to call rings out unanswered 

  • Message retrieval: Dial in to 321 to retrieve messages for free.
     
  • Message capacity: Storage of up to 40 VoiceMails, each up to three minutes long. 

  • Location flexibility: you can check your VoiceMail messages from any phone by dialing in with a PIN that you’ll set up, even when your mobile is not with you. 
Woman on laptop using Optus WiFi calling
any job any where
Belrose satellite school tou
Doctor using wifi calling

Missed Call Service

  • Ideal for security-sensitive roles: Perfect for roles where VoiceMail identification of who is being called poses a security risk. 

  • Standard greeting: no personalised greeting is available, but an automated greeting confirms the number called to the caller. 

  • Messages saved to your phone: Callers can leave messages of any length. You can keep or delete these messages anytime from your message history and settings.  

  • Audio delivery: Messages are delivered as audio files via MMS, preserving the tone and context. 
Woman on laptop using Optus WiFi calling

Visual Voicemail (iPhone only)

  • Enhanced user experience: Read and manage VoiceMails directly from the iPhone interface. 

  • Cost: Cost-effective monthly service  with no contractual commitment, plus potential discounts for high-usage plans. 

  • Convenience: Reply to VoiceMails via email, SMS, or call in any order you choose. 

  • Works with standard VoiceMail: Callers still get all the features of Standard VoiceMail when Visual Voicemail is enabled. 
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Woman on laptop using Optus WiFi calling

How to get started  

For more information on how Optus Value Added Services can transform your business communication, speak to your Optus Account Manager or contact us today.