How fast do you want to go?
We all use technology differently. Some people are looking for high speed internet so they can play games, stream videos and watch TV; others just want basic web browsing to check email and visit websites. With Optus nbn home internet Speed Packs you can pick what's right for your usage and budget.
| Speed Pack 3 | Speed Pack 3+¥ | Speed Pack 4# | Speed Pack 5#¥ | Speed Pack 6#¥ |
| NBN50/20 | NBN100/20 | NBN100/40 | Home Superfast | Home Ultrafast |
| Standard Plus Evening Speed | Premium Evening Speed | - | - | |
| 50Mbps Typical Busy Period Download Speed^ | 100Mbps Typical Busy Period Download Speed^ | 245Mbps Typical Busy Period Download Speed^ | 780Mbps Typical Busy Period Download Speed^ | |
| 18Mbps Typical Busy Period Upload Speed^ | 36Mbps Typical Busy Period Upload Speed^ | 22Mbps Typical Busy Period Upload Speed^ | 40Mbps Typical Busy Period Upload Speed^ | |
| 2 - 3 people | 3 - 5 people | 5+ people | ||
| Great for multiple devices using the internet at once. If you like to stream videos and music, or keep up with your favourite TV or movies online, this Speed Pack can give you the boost you or your family need. Also ideal for home offices or small businesses who use cloud storage services and collaboration tools. | Whether you're regularly download files, playing online games or streaming your favourite movies in HD, this Speed Pack might be just what you need. Also ideal for small business customers who use cloud storage services and collaboration tools. | All that Speed Pack 3+ offers, plus a smoother upload experience for multiple devices with heavy usage all at the same time. A great choice that can suit multiple needs for home or business use. | This pack provides all the benefits of lower speed packs plus a significant increase in typical download speeds that are ideal for concurrent 4K and UHD streaming, serious online gaming, downloading large files and business collaboration tools. | This pack provides all the benefits of Home Superfast with improved upload speeds that are ideal for concurrent 4K and UHD streaming, competitive online gaming, downloading or uploading large files and business collaboration tools – all at the best speeds. |
#Speed Packs 1, 2, 4, 5 & 6: Available to selected customers and/or as part of selected plans only.
¥Speed Packs 3+, 5 & 6:
- Speed Packs 3+, 5 & 6 only support one phone line.
- Speed Packs 5 & 6 require equipment capable of achieving plan and Speed Pack speeds such as the Optus supplied Sagemcom F@st 5366TN modem or 5366LTE modem (i.e. the Optus Ultra WiFi modem) and only available to eligible Fibre to the Premises and HFC customers who have a maximum line speed capable of supporting these Speed Packs.
^Typical Busy Period Speed is the typical expected experience between 7pm and 11pm which is the busy time for residential consumer Internet traffic, and between 9am and 5pm, Mon-Fri (excluding public holidays), which is the busy time for small to medium business (SMB) consumer Internet traffic. It is not a guaranteed minimum speed. This is based on data excluding Fixed Wireless customers and FTTN/B/C lines with limited maximum line speeds. The Typical Busy Period Speeds are determined and updated in accordance with ACCC guidelines. The published figures may increase or decrease over time. The published figures are not representative of future performance and should not be considered a guaranteed minimum. The actual speed you will experience depends on a number of factors, as set out below.
The Typical Busy Period Upload Speed advertised for the 25/10Mbps speed option is our best estimate, based on the available wholesale access network speed data. This is not based on the speeds observed for a representative sample (which are not yet available for this speed option). Once more data is available, the Typical Busy Period Upload Speed for the 25/10Mbps speed option will be updated accordingly.
*Average Peak Download Speed is calculated over a two-week period starting on the date of publication and is the average speed experienced by a representative group of customers between 7pm and 11pm which is the busy time for residential consumer Internet traffic, and between 9am and 5pm, Mon-Fri (excluding public holidays), which is the busy time for SMB consumer Internet traffic. It is not a guaranteed minimum speed. Past performance is not an indication of expected future speed. The Average Peak Download Speed is based on calculations excluding Fixed Wireless customers and FTTN/B/C lines with limited maximum line speeds. The actual speed you will experience depends on a number of factors, as set out below.
Factors affecting speed and performance: The actual speed you will experience depends on a number of factors including your access type, demand on the network, local conditions such as internet traffic, your line condition, your hardware and software, the data source or destination and your location which can interfere with reception and speed.
nbn Fixed Wireless These speeds packs do not apply to nbn Fixed Wireless services. Please refer to the nbn Fixed Wireless speed pack information below.
Fibre to the Node, Fibre to the Curb, or Fibre to the Basement customers will have their maximum line speed confirmed once the service is activated and if the plan or speed pack chosen can't be supported by the line, alternative options will be provided.
Compare NBN Fixed Wireless Speed Packs
From 16/09/19 Optus no longer sells nbn Fixed Wireless to new customers.
NBN12 | NBN25 |
| Maximum off-peak speed of 11Mbps | Maximum off-peak speed of 23Mbps |
| 1 - 2 people | 2 - 3 people |
| If you only use your internet for the basics on a single device, like browsing websites or checking emails on a computer, this Speed Pack may be all you need. This Speed Pack is not recommended for online gaming, cloud storage services or collaboration tools. | Great for casual internet use on a computer or phone. This Speed Pack is suited to general web browsing, plus playing your favourite music and streaming some videos online. This Speed Pack is not recommended for online gaming, cloud storage services or collaboration tools. |
nbn Fixed Wireless Speed: Internet speeds indicated in the table are maximum theoretical speeds and are not an estimate of the speeds you will actually experience.
You will not experience these speeds at all times. Fixed Wireless speeds will be slower during the busy period, which is 7pm to 11pm for individual consumers and 9am to 5pm, Monday to Friday (excluding public holidays) for SMB consumers.
Factors such as congestion may significantly affect the Fixed Wireless services. You will typically experience slower speeds due to a number of factors including:
- signal strength or obstruction of the antenna line of sight to the nbn Fixed Wireless tower;
- the capacity of and demand on the nbn Fixed Wireless tower and network, especially during the busy period when more premises use the internet;
- local conditions such as internet traffic, your hardware and software, your in-home set up, how you use the internet at home, the data source or destination, and your location; and weather conditions such as extreme heat and heavy rain.
Optus cannot ascertain the actual effect of these factors on an individual consumer Fixed Wireless service until after that service is activated. Optus relies on NBN Co to provide information on congestion on Fixed Wireless services.
There is a wide range of things that can impact the internet speeds you actually experience, and this can vary greatly between different homes.
There are things you can do to get the most out of your cable broadband setup. Head on over to our Home Internet speeds page.