24/7 support and one-point escalation
With Optus Wholesale you have a business partner all the way. We solve technical issues 24/7 with a single point-of-contact and provide interactive coverage maps.
Existing Partner?
If you're having problems, we're here to help. To gain access to support documentation and information relating to your account please log into the applicable service.
Each Optus Wholesale customer has a contact card detailing support escalation channels. If you require help logging in or finding support channels please contact your Optus Wholesale Account Manager.
Support Services
If you are an existing Optus Service Provider, log into our extranet to:
Access product specs and manuals
Log faults and service interruptions
Generate billing enquiries
Check our coverage