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Power their potential

Donate a little of your extra data.

How to donateWhy donate

Over 55 million GB of data donated by people like you since 2 December, 2019.

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Benefits of donating

Many Australians are being left behind, simply because they don’t have regular access to the internet. But with partners like The Smith Family, Good360 and KARI Foundation, we’re working to change this. And you can help.

With an eligible mobile plan, you can donate some of your data. It will provide much needed internet access to young people, their families and other Australians who might be doing it tough, so they can learn, look for a job and connect to vital services.

Help power Australia’s potential. Donate today.

How to donate
Explore My Optus app

How we're helping

By giving a mobile service to participants of the program and inviting our customers to donate their data, we’re providing internet access to the people who need it most.

People in need get a Prepaid SIM with data plus unlimited calls and text every 35 days. Every month, your data donations are pooled and then distributed as an added data boost to help power Australia's potential.  

Here’s what’s been achieved by Optus since December 2019.

53,500+

Australians in need helped

55M+

GB of data donated by customers

$30M

Of value delivered

How your data helps

Boy studying

Learning for a brighter future

To help access educational resources.
Two women and a man at a table

Looking for work

Applying for jobs and emailing employers.
Man and woman looking at phone

Stay connected with family and friends

Help keeping connected those in need to their family and friends.
Telehealth

Connect to telehealth and program services

Helping families access telehealth.
Woman looking at her phone

Providing connectivity to individuals in times of crisis

Help individuals experiencing crisis such as domestic violence, and homelessness to stay connected to vital services.

How you can donate

Donate a portion of your monthly data allowance if you're an eligible Optus customer with one of the options below.

If you’re on a Mobile plan

Make sure you've got the latest version of My Optus app, tap the banner and then use the slider at the bottom of the screen to donate from your monthly data.

Donate in your My Optus app

If you're on Prepaid

SMS the word 'donate' to 4567. If you're on an eligible plan, we'll SMS you the instructions.

Not with Optus?

You do need to be one of our Mobile customers to donate your data. If you'd like to become one, check out our plans.

Our Partners

The Smith family logo

The Smith Family

Read more on The Smith Family website
The Kari Foundation logo

KARI Foundation

Read more on the KARI Foundation website
Good360 logo

Good360

Read more on the Good360 website

How it works

mobile icon

Donate

We accept your kind contribution.

mobile icon

Collections are counted

We pool all the donated data.

mobile icon

We distribute the data

Each month, we spread your donations between Australians in need.

Frequently asked questions

How many times can I donate?

If you’re a Postpaid customer, you’re eligible to donate once every 12 hours and as often as you like each month. Eligible Prepaid customers are also able to donate as often as you like each month.

I’m a Fleet customer or on a Tech Fund plan. Can I donate my data? 

Unfortunately, not on these services. Fleet customers and customers on Tech Fund plans will not be able to donate their data from these Plans, but they can from their personal Mobile Plans.

Can I donate my data if I'm a small business customer?

Yes. If you’re a SoHo/Micro mobile customer, you’re now eligible to donate your data in the My Optus app. Just make sure you’ve updated it to version 5.7 or later. 

Is Optus a deductible gift recipient? 

No, sorry, we’re not a deductible gift recipient (DGR). But you should seek your own independent tax advice. 

Can I ask for my data to be donated to a different charity? 

Data donations will be made to participants of our charity partners listed above. We share the donated data across our charity partners so all participants of the program will receive the same amount of data. We are continuing to look at working with other charity partners in the future, so stay tuned. 

What happens if I’ve donated too much data?
Sorry, but all donations are final and can’t be reversed. But, if you’ve donated by mistake, message us and we’ll see what we can do.
Important info

Only eligible Postpaid & Prepaid mobile customers can donate their data. Before you choose to donate, please read the following important information:

Once your data has been donated, we won’t be able to reverse it. So please consider your data needs before you choose to donate.  

Optus Postpaid Customers

  • You can only donate from your eligible postpaid mobile monthly data allowance. You will not be able to donate from any Unlimited Data add-ons.
  • Unfortunately Mobile Broadband, Fleet & Tech Fund customers and customers on Unleashed plans are not able to participate in Donate Your Data.
  • You must be logged in to the My Optus app as the account holder to donate your data.

 

Optus Prepaid Customers:

  • All data donations will be deducted from your remaining My Data balance.

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