Prepaid Mobile Plan Add Ons
Add any of these extras in the My Optus App or when you recharge online. Refer to each add-on for eligibility criteria and how to purchase.
Stay connected and in control
Enhance your Optus prepaid mobile experience with our range of add-ons. Choose from unlimited data, extras credit, international roaming or international talk. Boost your plan and enjoy mobile freedom your way.
$6 Unlimited Data Day
Included value
Unlimited data and uncapped speed for a day
Expiry
24 hours from purchase.
Eligible plans
Optus Flex Plus, Optus Flex Plus Casual, Optus Epic Data, Optus Epic Value and Optus Flex Plus Traveller.
Frequently asked questions
What is the Unlimited Data Day Add-on?
Unlimited Data Day Add-on provides unlimited data and uncapped network speeds for one day. Data usage will not be deducted from the standard plan inclusions, or other data add-ons.
How can I purchase the Unlimited Data Day Add-on?
The Unlimited Data Day Add-on can be purchased via:
- optus.com.au/recharge,
- My Optus app,
- SMS: text the word MENU to 9999 & follow the prompts.
- IVR: Call 555 from your prepaid mobile, select option 3, then option 2 & follow the prompts.
Do I need to have an active standard recharge to purchase a Unlimited Data Day Add-on?
Yes, you must be within the active recharge period of your current standard recharge to purchase an Unlimited Data Day Add-on.
What happens if I purchase a My Data Add-on ($5, $10 or $20) and then the following day I purchase a Unlimited Data Day Add-on?
The Unlimited Data Day Add-on will take priority and provide unlimited data for use until 24 hours from the time of purchase. If the customer purchases on Day 1, a $10 My Data add-on providing 1.5GB of data over 7-day expiry, and on Day 2 purchases an Unlimited Data Day Add-on, the Unlimited Data Day Add-on will take priority over the My Data Add-on and your data usage will not be deducted from the $10 MyData add-on until 24 hours after the Unlimited Data Day add-on is purchased. After this time, data usage will be deducted from $10 MyData Add-on.
Can I purchase multiple Unlimited Data Day Add-ons?
Multiple Add-Ons can be purchased however there is no customer benefit for buying multiple Add-ons. It doesn’t stack in value or expiry.
$5 International Roaming 1 Day
Included value
1GB standard data, 50 standard SMS, 25 mins standard talk to use when roaming in Zone 1 countries (see optus.com.au/preroam for Zone 1 details).
Expiry
1 day
Eligible plans
Optus Flex Plus, Optus Flex Plus Traveller, Optus Flex Plus Casual, Optus Prepaid Epic Data and Optus Prepaid Epic Value.
Frequently asked questions
Do I need international roaming enabled on my service in order to purchase and use roaming add ons?
Roaming does not need to be activated in order to purchase a roaming add on, however it is required in order to connect to international partner networks and utilise the add on inclusions when you are in a Zone 1 country. Please ensure that international roaming is enabled before purchasing a roaming add on.
How do I activate roaming on Optus Prepaid?
International roaming is turned on by default for Optus Prepaid services. If you would like to check whether roaming is enabled on your service, this can be done via:
- The My Optus App
- My Account
- Calling us at 133 937, or +61 2 8082 5678 (free call from any other roaming activated Optus mobile service)
To access roaming on all Prepaid plans (excluding Optus Prepaid Daily), you’ll need to purchase an add-on at an additional cost. On Optus Flex Plus Traveller, International Roaming Add-ons can be purchased without an active recharge. For all other plans, you’ll need an active recharge at the time of purchase.
On Optus Prepaid Daily, roaming add-ons are not available and roaming charges will be deducted from any available Credit balance. To avoid surprises, check the roaming rates at optus.com.au/prepaidtravel before you plan to travel.
How do I recharge while overseas?
We recommend downloading the My Optus App prior to travel, as this allows you to easily select any further add ons while on the go. It is also recommended to save at least one card to your account prior to leaving Australia for ease of use while travelling. Roaming add ons can be purchased via:
- optus.com.au/recharge
- The My Optus app
- 9999 SMS (with saved credit card)
Note that data charges may apply for the My Optus App and optus.com.au while roaming. You may need to connect to WiFi to access these if you don’t already have access to roaming data. You’ll be able to use 9999 SMS without access to roaming data, provided roaming is enabled on your Prepaid service and it has connected to an international partner network.
How do I check my prepaid balance while roaming?
There are a number of ways to check your balance while roaming. These include:
- The My Optus app
- Optus My Account
- 9999 SMS (Send the word ‘BAL’)
Note that data charges may apply for the My Optus App and optus.com.au while roaming.
How do I know if my device is compatible with the international partner network?
If you have a modern handset that supports a variety of commonly used 4G/LTE network bands, it is likely to work on most international partner networks. You can confirm what bands your device supports by referring to the specifications provided by the device manufacturer. Keep in mind that the international partner network that we use may change from time to time, so if there is more than one network in the country you plan to travel to, you’ll need to consider whether your device is compatible with all networks.
If you are unsure, we recommend waiting until you have arrived in the destination you are travelling to. If your device is compatible with the international partner network, and configured correctly, connectivity will be confirmed by the receipt of a welcome SMS. You can then buy your add-on via SMS to 9999 if you have a saved payment method or, if you connect to WiFi, you can purchase online or via My Optus app. To roam your device must also be VoLTE roaming compatible, see optus.com.au/VOLTEroaming for details.
$25 International Roaming 14 Day
Included value
5GB standard data, 50 standard SMS, 50 mins standard talk to use when roaming in Zone 1 countries (see optus.com.au/preroam for Zone 1 details).
Expiry
14 days
Eligible plans
Optus Flex Plus, Optus Flex Plus Traveller, Optus Flex Plus Casual, Optus Prepaid Epic Data and Optus Prepaid Epic Value.
Frequently asked questions
Do I need international roaming enabled on my service in order to purchase and use roaming add ons?
Roaming does not need to be activated in order to purchase a roaming add on, however it is required in order to connect to international partner networks and utilise the add on inclusions when you are in a Zone 1 country. Please ensure that international roaming is enabled before purchasing a roaming add on.
How do I activate roaming on Optus Prepaid?
International roaming is turned on by default for Optus Prepaid services. If you would like to check whether roaming is enabled on your service, this can be done via:
- The My Optus App
- My Account
- Calling us at 133 937, or +61 2 8082 5678 (free call from any other roaming activated Optus mobile service)
To access roaming on all Prepaid plans (excluding Optus Prepaid Daily), you’ll need to purchase an add-on at an additional cost. On Optus Flex Plus Traveller, International Roaming Add-ons can be purchased without an active recharge. For all other plans, you’ll need an active recharge at the time of purchase.
On Optus Prepaid Daily, roaming add-ons are not available and roaming charges will be deducted from any available Credit balance. To avoid surprises, check the roaming rates at optus.com.au/prepaidtravel before you plan to travel.
How do I recharge while overseas?
We recommend downloading the My Optus App prior to travel, as this allows you to easily select any further add ons while on the go. It is also recommended to save at least one card to your account prior to leaving Australia for ease of use while travelling. Roaming add ons can be purchased via:
- optus.com.au/recharge
- The My Optus app
- 9999 SMS (with saved credit card)
Note that data charges may apply for the My Optus App and optus.com.au while roaming. You may need to connect to WiFi to access these if you don’t already have access to roaming data. You’ll be able to use 9999 SMS without access to roaming data, provided roaming is enabled on your Prepaid service and it has connected to an international partner network.
How do I check my prepaid balance while roaming?
There are a number of ways to check your balance while roaming. These include:
- The My Optus app
- Optus My Account
- 9999 SMS (Send the word ‘BAL’)
Note that data charges may apply for the My Optus App and optus.com.au while roaming.
How do I know if my device is compatible with the international partner network?
If you have a modern handset that supports a variety of commonly used 4G/LTE network bands, it is likely to work on most international partner networks. You can confirm what bands your device supports by referring to the specifications provided by the device manufacturer. Keep in mind that the international partner network that we use may change from time to time, so if there is more than one network in the country you plan to travel to, you’ll need to consider whether your device is compatible with all networks.
If you are unsure, we recommend waiting until you have arrived in the destination you are travelling to. If your device is compatible with the international partner network, and configured correctly, connectivity will be confirmed by the receipt of a welcome SMS. You can then buy your add-on via SMS to 9999 if you have a saved payment method or, if you connect to WiFi, you can purchase online or via My Optus app. To roam your device must also be VoLTE roaming compatible, see optus.com.au/VOLTEroaming for details.
$45 International Roaming 28 Day
Included value
10GB standard data, 100 standard SMS, 100 mins standard talk to use when roaming in Zone 1 countries (see optus.com.au/preroam for Zone 1 details).
Expiry
28 days
Eligible plans
Optus Flex Plus, Optus Flex Plus Traveller, Optus Flex Plus Casual, Optus Prepaid Epic Data and Optus Prepaid Epic Value.
Frequently asked questions
Do I need international roaming enabled on my service in order to purchase and use roaming add ons?
Roaming does not need to be activated in order to purchase a roaming add on, however it is required in order to connect to international partner networks and utilise the add on inclusions when you are in a Zone 1 country. Please ensure that international roaming is enabled before purchasing a roaming add on.
How do I activate roaming on Optus Prepaid?
International roaming is turned on by default for Optus Prepaid services. If you would like to check whether roaming is enabled on your service, this can be done via:
- The My Optus App
- My Account
- Calling us at 133 937, or +61 2 8082 5678 (free call from any other roaming activated Optus mobile service)
To access roaming on all Prepaid plans (excluding Optus Prepaid Daily), you’ll need to purchase an add-on at an additional cost. On Optus Flex Plus Traveller, International Roaming Add-ons can be purchased without an active recharge. For all other plans, you’ll need an active recharge at the time of purchase.
On Optus Prepaid Daily, roaming add-ons are not available and roaming charges will be deducted from any available Credit balance. To avoid surprises, check the roaming rates at optus.com.au/prepaidtravel before you plan to travel.
How do I recharge while overseas?
We recommend downloading the My Optus App prior to travel, as this allows you to easily select any further add ons while on the go. It is also recommended to save at least one card to your account prior to leaving Australia for ease of use while travelling. Roaming add ons can be purchased via:
- optus.com.au/recharge
- The My Optus app
- 9999 SMS (with saved credit card)
Note that data charges may apply for the My Optus App and optus.com.au while roaming. You may need to connect to WiFi to access these if you don’t already have access to roaming data. You’ll be able to use 9999 SMS without access to roaming data, provided roaming is enabled on your Prepaid service and it has connected to an international partner network.
How do I check my prepaid balance while roaming?
There are a number of ways to check your balance while roaming. These include:
- The My Optus app
- Optus My Account
- 9999 SMS (Send the word ‘BAL’)
Note that data charges may apply for the My Optus App and optus.com.au while roaming.
How do I know if my device is compatible with the international partner network?
If you have a modern handset that supports a variety of commonly used 4G/LTE network bands, it is likely to work on most international partner networks. You can confirm what bands your device supports by referring to the specifications provided by the device manufacturer. Keep in mind that the international partner network that we use may change from time to time, so if there is more than one network in the country you plan to travel to, you’ll need to consider whether your device is compatible with all networks.
If you are unsure, we recommend waiting until you have arrived in the destination you are travelling to. If your device is compatible with the international partner network, and configured correctly, connectivity will be confirmed by the receipt of a welcome SMS. You can then buy your add-on via SMS to 9999 if you have a saved payment method or, if you connect to WiFi, you can purchase online or via My Optus app. To roam your device must also be VoLTE roaming compatible, see optus.com.au/VOLTEroaming for details.
$75 International Roaming 6 Month
Included value
15GB standard data, 100 standard SMS, 100 mins standard talk to use when roaming in Zone 1 countries (see optus.com.au/preroam for Zone 1 details).
Expiry
186 days
Eligible plans
Optus Flex Plus, Optus Flex Plus Traveller, Optus Flex Plus Casual, Optus Prepaid Epic Data and Optus Prepaid Epic Value.
Frequently asked questions
Do I need international roaming enabled on my service in order to purchase and use roaming add ons?
Roaming does not need to be activated in order to purchase a roaming add on, however it is required in order to connect to international partner networks and utilise the add on inclusions when you are in a Zone 1 country. Please ensure that international roaming is enabled before purchasing a roaming add on.
How do I activate roaming on Optus Prepaid?
International roaming is turned on by default for Optus Prepaid services. If you would like to check whether roaming is enabled on your service, this can be done via:
- The My Optus App
- My Account
- Calling us at 133 937, or +61 2 8082 5678 (free call from any other roaming activated Optus mobile service)
To access roaming on all Prepaid plans (excluding Optus Prepaid Daily), you’ll need to purchase an add-on at an additional cost. On Optus Flex Plus Traveller, International Roaming Add-ons can be purchased without an active recharge. For all other plans, you’ll need an active recharge at the time of purchase.
On Optus Prepaid Daily, roaming add-ons are not available and roaming charges will be deducted from any available Credit balance. To avoid surprises, check the roaming rates at optus.com.au/prepaidtravel before you plan to travel.
How do I recharge while overseas?
We recommend downloading the My Optus App prior to travel, as this allows you to easily select any further add ons while on the go. It is also recommended to save at least one card to your account prior to leaving Australia for ease of use while travelling. Roaming add ons can be purchased via:
- optus.com.au/recharge
- The My Optus app
- 9999 SMS (with saved credit card)
Note that data charges may apply for the My Optus App and optus.com.au while roaming. You may need to connect to WiFi to access these if you don’t already have access to roaming data. You’ll be able to use 9999 SMS without access to roaming data, provided roaming is enabled on your Prepaid service and it has connected to an international partner network.
How do I check my prepaid balance while roaming?
There are a number of ways to check your balance while roaming. These include:
- The My Optus app
- Optus My Account
- 9999 SMS (Send the word ‘BAL’)
Note that data charges may apply for the My Optus App and optus.com.au while roaming.
How do I know if my device is compatible with the international partner network?
If you have a modern handset that supports a variety of commonly used 4G/LTE network bands, it is likely to work on most international partner networks. You can confirm what bands your device supports by referring to the specifications provided by the device manufacturer. Keep in mind that the international partner network that we use may change from time to time, so if there is more than one network in the country you plan to travel to, you’ll need to consider whether your device is compatible with all networks.
If you are unsure, we recommend waiting until you have arrived in the destination you are travelling to. If your device is compatible with the international partner network, and configured correctly, connectivity will be confirmed by the receipt of a welcome SMS. You can then buy your add-on via SMS to 9999 if you have a saved payment method or, if you connect to WiFi, you can purchase online or via My Optus app. To roam your device must also be VoLTE roaming compatible, see optus.com.au/VOLTEroaming for details.
$10 MyData
Included value
5GB
Expiry
5 days
Eligible plans
Optus Flex Plus and Optus Flex Plus Casual
Frequently asked questions
What is the Unlimited Data Day Add-on?
Unlimited Data Day Add-on provides unlimited data and uncapped network speeds for one day. Data usage will not be deducted from the standard plan inclusions, or other data add-ons.
How can I purchase the Unlimited Data Day Add-on?
The Unlimited Data Day Add-on can be purchased via:
- optus.com.au/recharge,
- My Optus app,
- SMS: text the word MENU to 9999 & follow the prompts.
- IVR: Call 555 from your prepaid mobile, select option 3, then option 2 & follow the prompts.
Do I need to have an active standard recharge to purchase a Unlimited Data Day Add-on?
Yes, you must be within the active recharge period of your current standard recharge to purchase an Unlimited Data Day Add-on.
What happens if I purchase a My Data Add-on ($5, $10 or $20) and then the following day I purchase a Unlimited Data Day Add-on?
The Unlimited Data Day Add-on will take priority and provide unlimited data for use until 24 hours from the time of purchase. If the customer purchases on Day 1, a $10 My Data add-on providing 1.5GB of data over 7-day expiry, and on Day 2 purchases an Unlimited Data Day Add-on, the Unlimited Data Day Add-on will take priority over the My Data Add-on and your data usage will not be deducted from the $10 MyData add-on until 24 hours after the Unlimited Data Day add-on is purchased. After this time, data usage will be deducted from $10 MyData Add-on.
Can I purchase multiple Unlimited Data Day Add-ons?
Multiple Add-Ons can be purchased however there is no customer benefit for buying multiple Add-ons. It doesn’t stack in value or expiry.
Extras Credit
Included value
$10 credit (Optus Flex Plus, Optus Flex Plus Casual, Optus Epic Data, and Optus Epic Value)
$20 credit (Optus Epic Data and Optus Epic Value)
Expiry
5 days
Eligible plans
14 days for $10 credit
28 days for $20 credit
Frequently asked questions
How can I purchase the Extras Credit Add-on?
Extras Credit Add-on can be purchased via:
- optus.com.au/recharge,
- My Optus app,
- SMS: send the word 'MENU" to 9999 via text message & follow the prompts.
- IVR: Call 555 from your prepaid mobile, select option 2 & follow the prompts.
Depending on your plan, you may need to be within an active recharge period to purchase this Add-on.
What can Extras Credit be used for?
You can use Extra Credit for selected premium SMS services, roaming (excluding MMS) while overseas in selected destinations or international calls and messages from within Australia. Extras Credit cannot be used for standard national calls and standard national SMS and MMS. For details of international call rates, go to optus.com.au/prepaidint. For roaming details go to optus.com.au/preroam. Compatible device required for roaming, see optus.com.au/VoLTEroaming.
$5 International Talk
Included value
Up to 300 minutes standard international talk to 50 selected destinations
Expiry
28 days
Included Countries
Argentina, Bangladesh, Brazil, Brunei, Cambodia, Canada, mainland China, Colombia, Czech Republic, Egypt, Finland, France, Germany, Greece, Hong Kong, Hungary, India, Indonesia, Iran, Ireland, Italy, Japan, Jordan, Kuwait, Laos, Lebanon, Malaysia, Mexico, New Zealand, Pakistan, Paraguay, Philippines, Poland, Puerto Rico, Romania, Saudi Arabia, Singapore, South Korea, Spain, Sri Lanka, Sweden, Taiwan, Thailand, Turkey, UAE, UK, Uruguay, USA, Venezuela and Vietnam
Eligible plans
Optus Flex Plus, Optus Flex Plus Casual and Optus Prepaid Epic Data
Frequently asked questions
How can I purchase the $5 International Talk Add-on?
$5 International Talk Add-on can be purchased via:
- optus.com.au/recharge,
- My Optus app,
- SMS: send the word 'MENU" to 9999 via text message & follow the prompts.
- IVR: Call 555 from your prepaid mobile, select option 2 & follow the prompts.
Depending on your plan, you may need to be within an active recharge period to purchase this Add-on.
What types of calls are included in the $5 International Talk Add-on?
With the $5 International Talk Add on you can make up to 300 minutes standard International calls, excludes premium/special/satellite/overseas toll-free numbers and video calls.
$10 Travel Credit
Included value
$10 credit that can be used for international talk, text and data roaming (excluding MMS)
Expiry
14 days
Included destinations
Zone 1 and Zone 2 (view roaming rates)
Eligible plans
Optus Epic Data and Optus Epic Value
You can purchase this add on via the My Optus app or at optus.com.au/recharge.
TERMS AND CONDITIONS
Fair Go Policy applies.
Unlimited Data Day Add On:
This provides you with unlimited data and uncapped network speeds and expires 24 hours after the time of purchase. May take up to 15 minutes to activate following purchase. Actual network speeds will vary depending on various factors. For use in Australia only on mobile phones. Fair Go Policy applies. Inclusions and expiry will not roll over. Not for commercial use. Limit 1 active Unlimited Data Day Add-on at a time. Add-on may be withdrawn from sale without notice. To purchase the Unlimited Data Day Add-on you must be within your active recharge expiry period.
MyData Add Ons:
For use in Australia only on mobile phones. This will be used before your plan inclusions. Once used up, usage will come from any remaining MyData followed by any remaining MyData Rollover. Charged per KB. Roll over unused data up to 50GB if you recharge with any MyData Add-on before expiry. Depending on your plan, you may need to be within an active recharge period to purchase this Add-on. For Optus Flex Plus, and Optus Flex Plus Casual customers, data included with this add-on will be capped at the maximum potential speed as the data included with your current Flex Plus or Flex Plus Casual recharge. For Flex Plus customers speeds are uncapped for 28 day expiry plans, and capped at 250Mbps for all other plans. For Flex Plus Casual customers speeds are capped at 150Mbps. Actual speeds will vary.
Extras Credit Add Ons:
You can use this for selected premium SMS services, roaming (excluding MMS) while overseas in selected destinations or international calls and messages from within Australia. For details of international call rates, go to optus.com.au/prepaidint. For roaming details go to optus.com.au/travel. Once used up, the purchase of another Add-On will be required. Compatible device required for roaming, see optus.com.au/VoLTEroaming. Depending on your plan, you may need to be within an active recharge period to purchase this Add-on.
$5 International Talk Add On:
Calls are rounded up to the nearest minute. Excludes non-standard international calls (premium/special/satellite/overseas toll-free numbers and video calls). You must be within an active recharge period to purchase this Add-on.
International Roaming Add-ons:
Available on Optus Flex Plus, Optus Flex Plus Casual, Optus Flex Plus Traveller, Optus Prepaid Epic Data or Optus Prepaid Epic Value. Must have an active unexpired recharge at the time of purchase (excluded Optus Flex Plus Traveller). Activation of service must be completed in Australia. International roaming must be enabled for your service (ordinarily enabled by default on Optus Prepaid services). For use while roaming in eligible Zone 1 destinations which are subject to change, see current list at optus.com.au/preroam. Data is counted 10KB increments. Minutes to be used for standard outgoing calls to Australia or another Zone 1 destination. Minutes will also be used for incoming calls from any destination while you are in a Zone 1 destination. Calls are rounded up to the nearest minute. Excludes calls to non-standard numbers (for example premium, special, toll-free), video calls, and calls to satellite, aerospace and maritime destinations. 160 characters per SMS, excludes MMS and non-standard SMS. All unused inclusions will expire within the timeframe specified, unless eligible for rollover. 1 day add-on expires at 11.59pm on day following purchase. Unused add-on inclusions will rollover up to a maximum of 7000 minutes, 7000 SMS and 70GB data if you purchase another International Roaming Add-on prior to expiry, inclusions accumulated over those amounts will be forfeited. Any available Travel Credit will be used up before International Roaming inclusions. Optus makes no guarantee regarding the connectivity, quality, and availability of coverage while roaming on an international partner network. 5G network access is available in selected countries only. Your device must be compatible with the international partner network (which may change from time to time) and VoLTE roaming (see optus.com.au/VoLTEroaming). Eligible Zone 1 destinations are subject to change, see current list at optus.com.au/preroam. Use of My Optus app and optus.com.au/recharge may use up your roaming data.
$10 Travel Credit Add-on:
See the Critical Information Summary for the details of the special rates that apply to Zone 1 and Zone 2 destinations. Any usage beyond the included value charged at standard rates and may require the purchase of another Add-on. Compatible device required, details at optus.com.au/VoLTEroaming. Not available on Optus Flex Plus and Optus Flex Plus Casual.