nbn® Fibre Upgrade

1. Check your address eligibility

Enter your address below to see if you’re eligible for a Fibre Upgrade at no extra cost.

2. Chat with Customer Care

Speak with our experts who’ll guide you through the upgrade process.

3. Optus will organise your upgrade

Once the install is done, simply plug in your modem for supercharged internet.

Select your address from the dropdown

^{Note: Offer available at eligible addresses with Fibre to the Curb (FTTC) or Fibre to the Node (FTTN). FTTN addresses on Fast plans and above only. FTTC Everyday and Basic plan upgrades available via online chat, in store or calling 133 937. Standard install only. Excludes nbn New Development Charges where applicable. Terms apply.}

For more information on nbn fibre installations, read this guide.

Why get nbn® fibre to your home?

nbn fibre to the premises is powering Australian homes across the country with nbn's fastest and most reliable home internet.

Why get nbn® fibre to your home?

nbn fibre to the premises is powering Australian homes across the country with nbn's fastest and most reliable home internet.

No extra cost

Check if you’re eligible for standard install of nbn fibre to your premises (FTTP).

Seriously fast internet

With nbn fibre to your home you can access nbn's fastest and most reliable home internet technology.

A plan to suit you

Select from a range of eligible nbn home internet plans to suit gaming, streaming and work.

Do you need business internet?

If you’d like to know more about business internet options available with Optus, our Business Care team is here to help 24/7.

Chat with a Business Expert

What is the nbn® Fibre Upgrade?

What's the benefit of the nbn® Fibre Upgrade?

Who is eligible for the nbn® Fibre Upgrade at no extra cost?

How do I upgrade an Everyday or Basic plan on Fibre to the Curb (FTTC)?

Which speed plan will I need for the nbn® Fibre Upgrade?

What is the difference between nbn® connection types?

There are different types of nbn connections that connect your home or business to the internet.

Fibre to the Premises (FTTP)

FTTP is a term for the type of infrastructure used to connect your home or business to the internet. A nbn FTTP connection relies on a fibre optic line that runs from the nearest available node directly to your premises. Read nbn Fibre to the Premises (FTTP) Explained to learn more.

FTTN Fibre to the Node (FTTN)

Fibre to the Node (FTTN) enables data services and broadband connections to run via a central network box, which is referred to as a node. A fibre cable is run to a location on your street and then copper wiring connects you the rest of the way. Read nbn Fibre to the Node (FTTN) Explained to learn more.

FTTC Fibre to the Curb (FTTC)

A fibre cable is run close to your premises, usually the curb, and then copper wiring carries the connection the rest of the way. Read nbn Fibre to the Curb (FTTC) Explained to learn more.

Do I need to get a new modem when connecting nbn® fibre to my home?

Your current modem, and how it is set up in your premises, could limit you from utilising the maximum speed of your internet plan.

For Optus Home Fast speeds, we recommend a modem that supports Wi-Fi 5 or higher.
For Optus Home Superfast and Ultrafast speeds, a Wi-Fi 6 capable modem is recommended.

For more information on modem compatibility please refer to our article on nbn faster speeds – beginning September | Optus.

What is an nbn® Fibre Upgrade standard installation?

The Fibre Upgrade is at no extra cost with a standard installation. A standard installation generally includes connecting a fibre optic cable from the street to the nbn® utility box (if required) outside your premises, then through to the nbn® connection inside. If you ask for the equipment to be installed in a different location and if non‑standard work is needed, additional charges may apply. NBN Co will let you know on the day and get your approval before proceeding.

Do I need permission to install nbn® if I rent?

Yes, you’ll need approval from your landlord or property manager because nbn installation may involve work on the property, such as drilling, cabling, or attaching equipment to building walls or fittings.

If you haven’t received the necessary approval, the installation will not proceed.

To make this easier, download this Renters Permission Template and send it to your landlord or property manager, so they can complete and return to you.

We recommend getting written approval before booking your appointment to ensure a smoother process.

Access faster more reliable nbn®

How to get your nbn® Fibre Upgrade

1. Check your address eligibility

2. Chat with Customer Care

3. Optus will organise your upgrade

Check your address for Fibre Upgrade eligibility

Why get nbn® fibre to your home?

nbn fibre to the premises is powering Australian homes across the country with nbn's fastest and most reliable home internet.

Why get nbn® fibre to your home?

nbn fibre to the premises is powering Australian homes across the country with nbn's fastest and most reliable home internet.

No extra cost

Seriously fast internet

A plan to suit you

Do you need business internet?