How to authorise another person to manage your account
If you're an Optus account holder, you can nominate a Third Party Authority to give someone else permission to enquire about and make changes to your account on your behalf.
How to add a Third Party Authority
Call us or visit a store
You can add a Third Party Authority by calling us or visiting an Optus store.
For all Third Party Authority additions:
- Both the account holder and the nominated Third Party must be available
- The account holder is required to complete multi‑factor authentication.
How to add a Third Party Authority by calling us
How to add a Third Party Authority in store