Modem user guides for Home & Office Internet
In this article, we'll cover how to get the most out of your internet connection including everything you need to know about modems that are approved for use on the Optus network.
For the best experience, we recommend using an Optus-supplied modem. This ensures you can take full advantage of all the great features our network has to offer.
If you choose to use your own modem, we'll do our best to assist you, but some features may not work as expected, and technical support may be limited. If you need to manually configure your device, you can find the necessary settings-like IP addresses, email, and technical details-here: IP addresses, email, technical settings & ports for Home, Mobile & Office Internet.
Note: Step-by-step instructions to set up your nbn® or 5G modem are also available in My Optus app.