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Finding your account number

In this article we'll show you how to find your Optus account number via the My Optus app, My Account, from your phone and on your bill.

Note: Prepaid services do not have an account number.

  1. Open the My Optus app
  2. Tap the icon in the bottom right corner that says "Account"
  3. Your account number will be displayed in the top left

Your account number is visible when you first log into My Account

Your account number is located on the first page of your bill, in the top right-hand corner.

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