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How to retrieve Voicemail from another phone

To retrieve your Home / Office or Mobile Phone Voicemail messages from another phone within Australia, see the instructions below. 

To retrieve Voicemail messages when roaming overseas, see How to use Voicemail while overseas.

I want to access Voicemail messages that are on my...

  1. Dial 133 321
  2. If prompted, enter your Home / Office Phone number, including the area code, e.g. 03 XXXX XXXX
  3. Press #
  4. Enter your passcode / PIN
  5. Press #
  6. Listen to your messages

Call charges apply and will be at the standard rate charged for 13 numbers by the phone network that you're using.

  1. Dial 133 321
  2. If prompted, enter your Mobile number
  3. Press #
  4. Enter your passcode / PIN
  5. Press #
  6. Select from the options

Call charges apply and will be at the standard rate charged for 13 numbers by the phone network that you're using.

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