Skip to Primary NavigationSkip to ContentSkip to Footer
  • Personal
  • Business
  • Enterprise
  • Deals
  1. Help & Support - Optus/
  2. Articles/
  3. Internet safety & security index

Internet safety & security index

When using the internet it's important to be aware of internet security issues such as viruses, hackers and privacy threats. We've put together these articles & topics to help protect both you and your family when they're online.


What do I need to know?

These articles include topics like how to identify phishing emails, what you need to do to protect your privacy online and how to report spam or fake emails:

  • Phishing, hoax emails and fake websites
  • Spam, spyware and viruses
  • Blocked email requests
  • Latest scams targeting Optus customers

How Do I Stay safe and Secure Online?

These articles cover everything from how to keep your web experience as stress-free as possible, further guidelines & resources for keeping your kids safe and how you can minimise your family's exposure to inappropriate content.

  • Internet security & protection
  • Internet safety for children


We'd also suggest to check out our Cyber Education section on our Family Hub. 

There are many different internet security providers in the market. To help you begin the search, check out:

  • Lookout: Mobile security product provider
  • F-Secure: Mobile/Home security suite product provider

The above are only suggestions, and may not suit all our customers. Please choose a product that best suits your needs.
*Customers are required to rely on the terms and conditions provided by the specific provider of the products /services.


What are the regulations that govern online content?

Topics include, what you need to be mindful of when posting stuff online or how you can raise a complaint about something that's on the web.

  • For information about publishing online content, copyright & content complaints here
  • For more information on internet blocking, check out this article
Related Articles

How to pay your bill

Your bill explained

How to change plans

My Optus service is not working: troubleshooting index

A guide to eSIM

Popular articles

Orders, deliveries & returns

How to check network status & outages

Home Internet WiFi username & password help

Home Internet troubleshooting

Get in touch

  • Get My Optus app
  • Contact us
  • Find a store

Need more help?

 

Getting started


Billing and recharge


Troubleshooting


Device Guides


5G Mobile

 

Broadband & NBN


Manage my account


Optus Sport


Email


5G Home Broadband

 

Entertainment


Coverage and travel


Home phone


Business


Consumer advice

 

More from Optus

  • My Optus App
  • SubHub
  • Accessories
  • Student Hub

Customer Service

  • Contact Us
  • Help & Support
  • Store Locator
  • Payment Assistance Policy
  • Feedback & Complaints
  • Report a service outage

About Us

  • About Optus
  • Careers
  • Corporate Information
  • Media Releases
  • About Singtel
  • Accessibility

  • Blog
  • Connect With Us on facebook
  • Connect With Us on instagram
  • Connect With Us on tiktok
  • Connect With Us on linkedin
  • Connect With Us on twitter
  • Connect With Us on youtube

  • Critical Information Summaries
  • Standard Agreement
  • Privacy, Security & Safety

Connect with us

  • Blog
  • Connect With Us on facebook
  • Connect With Us on instagram
  • Connect With Us on tiktok
  • Connect With Us on linkedin
  • Connect With Us on twitter
  • Connect With Us on youtube
  • Critical Information Summaries
  • Standard Agreement
  • Privacy, Security & Safety
© 2026 Singtel Optus Pty Limited
Optus acknowledges the Traditional Custodians of the lands, waters and skies across Australia. We pay our respects to Elders past and present and honour the strength and continuity of the world's oldest living cultures.