It’s simple to change from Prepaid to Postpaid, just purchase one of our latest Mobile Phone offers online or in-store.

Don’t forget, when purchasing your plan online you have to select I’m with Optus > Upgrade my Prepaid to a plan.

If you’re still in contract, moving to Prepaid may cause charges associated with leaving your contract early as outlined in your Critical Information Summary.

Still want to change from Postpaid to Prepaid? Please contact us and we’ll help you out.

Once you’ve made the switch, you'll receive a final bill which may include a handset payout amount and any service charges which may have occurred.

If you’re looking to change plans, check out the following pages for help:

• How to change your Prepaid Mobile plan
• How to change your Postpaid Mobile plan