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View your plan details

Want to know when your contract ends?

You can use the My Optus app or My Account to view all your contract information including:

  • Plan name
  • Plan term & contract end date
  • Plan inclusions
  • Critical Information summary (CIS)
  • Service number
  • Cost to cancel
  • Device plan details

Follow the instructions in this article to retrieve your plan details.

  1. Open and login to My Optus app
  2. From here you can click the Account tab on the bottom right hand corner
  3. Click My Plan from the top bar
  4. Click Your Plan info
  5. View your plan info

  1. Log in to My Account
  2. Select the service you want to view your contract details for
  3. Select the Plan Details tab
    Select the Plan details tab in My Account

  4. View your plan name, CIS and contract end date

Need more help? Check out other support articles:

  • How to change plans
  • View your data usage
  • Find your account number
  • Manage your account

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