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Business Data

Standard Agreements for your data services

To understand your rights and obligations in relation to your service, you should read all the relevant documents.

Please choose from the service options below.

Optus Private WDM Services

Delivered over private dark fibre, Optus Private WDM enables unmatched performance for your mission-critical operations.

General Terms (PDF)

Optus Private WDM Service Description (PDF)

Optus Private WDM Pricing Table (PDF)


Business Link

Business Link Services (WaveLink, ELink+, BroadLink and E-Link)

For customers who have a requirement for high speed data services with predictable performance and commensurate Service Assurance arrangements.

General Terms (PDF)

Business Link Services Service Description (PDF)

Business Link Services Pricing Table (PDF)

Please also refer to the relevant Appendices for your Business Link service.

E-Link Services

For corporate and government customers who have contracted prior to 31 December, 2013 refer to Optus' E-Link Ethernet services, for E-Access and E-LAN. All customer contracted post 31 December 2013, should refer to Business Link Service Description.

General Terms (PDF)

E-Link Services Service Description (Word Document)

Please also refer to the relevant Appendices for your Ethernet service.


ConnectPlus Australian Access Service

For corporate and government customers who use Optus' ConnectPlus Australian Access Broadlink and Datalink services.

General Terms (PDF)

ConnectPlus Service Description (Word Document)

Please also refer to the relevant Appendices for your ConnectPlus Australian Access service.


Efinity Services

For corporate and government customers who require a fully managed, high performance, finance grade extranet solution, to buy content & or services from within a defined community(s) in a secure and private virtual market place.

General Terms (PDF)

eFinity Services Service Description (Word Document)

Please also refer to the relevant Appendices for your eFinity service.


Ethernet Services

For corporate and government customers who use Optus' Ethernet services, which are Ethernet Access or Transparent LAN services.

General Terms (PDF)

Ethernet Services Service Description (Word Document)

Please also refer to the relevant Appendices for your Ethernet service.


Evolve Services

For corporate and government customers who use Optus' Evolve services, which are Evolve IP VPN, Evolve Voice, Evolve MRS and Evolve SSL.

General Terms (PDF)

Evolve Services Service Description (PDF)

Evolve Service and Outbound Voice Service Pricing Table (PDF)

Fair Go Policy - Appendix S (Word Document)

Please also refer to the relevant Appendices for your Evolve service.


Optus Dark Fibre Services

For the supply of one or several unlit strands of optical fibre to which the customer can attach their own optical equipment.

General Terms (PDF)

Optus Dark Fibre Service Description (PDF)

Optus Dark Fibre Pricing Table (PDF)


Optus Liquid Infrastructure Services

For corporate and government customers who use Optus' Liquid Infrastructure Services.

General Terms (PDF)

Optus Liquid Infrastructure Services Service Description (PDF)

Optus Liquid Infrastructure Services Pricing Table (PDF)


Optus Advance Services

For corporate and government customers who use Optus' Advance Services.

General Terms (PDF)

Optus Advance Service Description (PDF)

Optus Advance Service Description Pricing Table (PDF)


Software Defined Networking Services (SDNS) 

For corporate and government customers who use Optus’ Fusion Software Defined Networking Services.

General Terms (PDF)

Software Defined Networking Services Service Description (Word Document)

Software Defined Networking Services Pricing Table (Word Document)


Global and International

Global Data Services

For corporate and government customers who use Optus' global data services, which are ConnectPlus IP-VPN, Connect Plus E-VPN, Connect Plus E- Line, Connect Plus ILC.

General Terms (PDF)

Global Data Services Service Description (PDF)

Global Internet Services Service Description (Word Document)

Please also refer to the relevant Appendices for your Global Data service.

International Data Services

For corporate and government customers who use Optus' international data services, which are Lightlink, Lightlinkplus and Satlink.

General Terms (PDF)

International Data Services Service Description (PDF)

Please also refer to the relevant Appendices for your International Data service.


Hosting Services

Optus Expan Hosting Services

For corporate and government customers who use Optus Expan Hosting Services.

Service Description - contact your Optus Account Manager for a copy or contact us on 1300 731 359 to speak to our Business Sales Specialists.

General Terms (PDF)

Please also refer to the relevant Appendices for your Optus Expan Hosting Service.

Optus Expan NEXTDC Hosting Services

For corporate and government customers who use Optus Expan NEXTDC Hosting Services.

Service Description - contact your Optus Account Manager for a copy or contact us on 1300 731 359 to speak to our Business Sales Specialists.

General Terms (PDF)

Please also refer to relevant Appendices for your Optus Expan NEXTDC Hostng Service.


IP Services

IP Data Services

For corporate and government customers who use Optus' NetAccess suite of services, which are NetAccess Dial, NetAccess ADSL, NetAccess Direct, NetAccess Wideband ZL, NetAccess Wholesale Dial and Optus Business Broadband.

General Terms (PDF)

IP Data Services Service Description (Word Document)

Fair Go Policy - Appendix S (Word Document)

Please also refer to the relevant Appendices for your IP Data service.

Private IP Services

For corporate and government customers who use Optus' Private IP Services, which are OPI Dial and OPI Direct Plus.

General Terms (PDF)

Private IP Services Service Description (Word Document)

Private IP Satellite Appendix (Word Document)

Please also refer to the relevant Appendices for your Private IP service.


Leased Line Services

For corporate and government customers who use Optus' leased line digital data services, which are Broadlink, Datalink or BusinessTalk.

General Terms (PDF)

Leased Line Services Service Description (Word Document)

Please also refer to the relevant Appendices for your Leased Line service.


My Business Bundles

For Optus Business customers who use My Business Bundles Services.

General Terms (PDF)

My Business Bundles Service Description (Word Document)

My Business Bundles Pricing (Word Document)

Fair Go Policy - Appendix S (Word Document)

Please also refer to the relevant Appendices for My Business Bundles.


Switched Data Services

For corporate and government customers who use Optus' switched data services, which are Multinet ATM Access, Multinet ATM PVC, Multinet Frame Access, Multinet Frame PVC.

General Terms (PDF)

Switched Data Services Service Description (Word Document)

Please also refer to the relevant Appendices for your Switched Data service.


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