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Call diversions costs

Call diversion costs vary between services and diversion types. Simply select the service you’re diverting your calls from to find out more.

Note: The call diversion rates given below are for diversions that you can switch on or off using your phone. Pricing for diversions switched on at an exchange may be different.

You won’t be charged for the initial incoming call to your Postpaid Mobile (before the call diverts). You’ll be charged for the second leg of the call based on the rates below:

  • Local, National and Mobile numbers: Charged at rates applicable under the rate plan. For more information, refer to the the CIS
  • Optus Voicemail: Charged at rates applicable under your Postpaid Phone plan

Please note: You cannot divert to an international number.

You won’t be charged for the initial incoming call to your Prepaid Mobile (before the call diverts). You’ll be charged for the second leg of the call based on the rates below:

  • Local, National and Mobile numbers: Charged at 10c per minute
  • Optus Voicemail: Charged at rates applicable under your Prepaid Phone plan

Please note: An international diversion will cost the per minute international call rate (plan dependant) + 10c per minute.

You won’t be charged for the initial incoming call to your Fixed Line Phone (before the call diverts). You’ll be charged for the second leg of the call based on the rates below:

  • Local, National, Mobile and International numbers: Charged at rates applicable under your Fixed Line Phone plan
  • Optus Voicemail: Charged at rates applicable under your Fixed Line Phone plan
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