Select an option below to find solutions to common issues with the 3G Optus X and 4G Optus X handsets.
How to pay your bill
Your bill explained
Change ownership of your service
How to view your Optus bill
A guide to eSIM
Orders, deliveries & returns
How to check network status & outages
Home Internet WiFi username & password help
Home Internet troubleshooting
Getting started
Billing and recharge
Troubleshooting
Device Guides
5G Mobile
Broadband & NBN
Manage my account
Optus Sport
Email
5G Home Broadband
Entertainment
Coverage and travel
Home phone
Business
Consumer advice