Follow the steps to pair your Booster with the Optus Gen 2 (nbn) modem.

1. Power on the Booster:
   • Position the Booster next to your Optus modem
   • Make sure the Booster and modem are plugged into the wall and powered on (The power light will take approximately 30 seconds to appear when powered on)
   • After 2 minutes, check that the Booster Power light is solid Green and the Mesh light is flashing Red
2. Connect the Booster to your Optus modem:
   
   • You can choose to connect your Booster to the modem using an Ethernet Cable OR using WiFi

1. Move the Booster:
   • Unplug the Booster and position it about halfway between your Optus modem and part of your home where you need a stronger WiFi Signal.
   • Find a spot off the ground, away from large appliances and thick walls, and plug the power cable into the wall
   • The Booster will wirelessly connect to the Optus modem within 3 minutes. During this time, the Booster's Mesh light will flash Green.
   • Once paired, the Booster's Mesh light will turn solid Green.
   • Connected WiFi devices will now automatically use the Booster when nearby
     
     
     

Note. If you have more than one Booster, repeat the above steps for each.

Follow the steps to pair your Booster with the Optus Ultra WiFi 5G Internet Modem.

1. Power on the Booster:
   • Position the Booster next to your Optus modem
   • Make sure the Booster and modem are plugged into the wall and powered on (The power light will take approximately 30 seconds to appear when powered on)
   • After 2 minutes, check that the Booster Power light is solid Green and the Mesh light is flashing Red. The Booster is now ready to pair with your Optus modem
2. Connect the Booster to your Optus modem:
   • You can choose to connect your Booster to the modem using an Ethernet Cable OR using WiFi

1. Move the Booster
   
   
   • Unplug the Booster and position it about halfway between your Optus modem and part of your home where you need a stronger WiFi Signal.
   • Find a spot off the ground, away from large appliances and thick walls, and plug the power cable into the wall
   • The Booster will wirelessly connect to the Optus modem within 3 minutes. During this time, the Booster's Mesh light will flash Green.
   • Once paired, the Booster's Mesh light will turn solid Green.
   • Connected WiFi devices will now automatically use the Booster when nearby

Note. If you have more than one Booster, repeat the above steps for each.

The LED lights on the front of your booster indicate the status and strength of its connection to your modem.

See the image below for details on what each light status means.

Try these common fixes:

1. When moving the Booster, the Mesh light will show as flashing or solid Red if the Booster is too far away from the Optus modem:
   1. Reposition the Booster closer to the modem
   2. Try moving the Booster to a higher location, like a bookshelf
   3. Avoid placing the Booster inside cupboards or near thick walls and large appliances
   4. Message us on My Optus app to add another WiFi Booster to reach more rooms
2. Factory reset the Booster using a pin to press and hold the Reset button until the Power light turns Red:
   1. Allow 2 minutes for the booster to reset
   2. Once complete, the Power light will turn Green, and the Mesh light will flash Red
   3. Follow the above set up instructions to Pair the Booster to your Optus modem
3. If your home has Ethernet wall ports available, connect the Booster to the modem with cables:
   1. Connect an Ethernet cable from any yellow LAN port on the Booster and into the wall point
   2. Connect an Ethernet cable from any yellow LAN port on your modem to the corresponding port in your communication box
   3. The Booster's Mesh light will turn solid Green when connected

If you're still having trouble connecting to your Booster and you've followed the steps above, please message us via the My Optus app.