Check your Prepaid payment or recharge history

Check your Prepaid payment or recharge history

This article explains the difference between Prepaid payments and recharge history, and how to check their history.

Note.

Recharges made through our 555 IVR service where a saved card was not used (you entered your card details manually to make payment) won't be displayed in this service
The information provided for each transaction includes the date and time of the transaction in Sydney time, the platform used for payment (My Optus app, the Optus website, 555 IVR, or 9999 SMS), and a description of the payment purpose or type of recharge

The difference between payments & recharge history

Prepaid payments show all purchases made directly via credit / debit card. This covers not only recharges & AutoRecharge made by credit card, but other payments (e.g. device unlocking)
Recharge history shows the history of all past recharges for your Prepaid service. This includes redeemed recharge vouchers, redeemed vouchers as part of another transaction (e.g. activating a Prepaid SIM card) or a credit card recharge

How to check your history

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