First, you'll need to check your contract end date in the My Optus app or My Account to see what options are available when it comes to changing your plan.

Once you've confirmed your contract end date, refer to the scenario that best applies to you - choose from the drop down menus below. 

How to check contract end date

My Optus app

1. Select your 4G Home Internet / Wireless Broadband account from the left side menu
   
   
   
   
2. Click More from the bottom bar
   
   
   
   
3. Click Plan
   
   
   
   
4. Click Plan term
   
   
   
   

My Account

1. Select your 4G Home Internet / Wireless Broadband service
2. Click the Plans details tab
   

If you're still in contract, you can change your plan by:

• Visiting us in-store
• Contacting our Sales team
  
  

Important: If you have a modem attached to your plan, you'll still need to pay the monthly device payment agreed to when you initially signed up. 

Check your plan's Critical Information Summary (CIS) for more information on changing your plan during your contract period, along with any associated fees.

If you're out of contract, you can change your plan by:

• Visiting our online shop
• Visiting us in-store
• Contacting our Sales team

• Postpaid mobile
• Prepaid mobile
• Prepaid Mobile Broadband
• Home Phone/Broadband
  
  

Not with Optus yet? You can purchase plans online, over the phone or by heading into an Optus store.