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How to change your phone number

To change your mobile or home phone number you'll need to contact us.

See the FAQs below for more information.

If you're changing your number because you're receiving malicious or nuisance calls or messages, see our How to stop unwelcome or nuisance calls & messages article for more help.

Yes, there may be charges for changing your phone number.

Charges will depend on the reason you're changing your phone number and the phone number you're changing to.

You'll be advised of charges when you contact us.

If you're changing your mobile phone number you can request the next available phone number, a specific pattern of numbers, or a number that's easy to remember.

Note: Different charges will apply depending on what you're requesting.

Yes, see our articles on How to change or check your phone number listing for more information.

  • All home phone support articles
  • How to stop unwelcome or nuisance calls & messages
  • How to change or check your phone number listing
  • How to switch your home phone number to Optus
  • How to switch your mobile phone number to Optus
  • How to change home phone and broadband plans
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