International roaming is automatically turned on for all services on a plan eligible for Optus Daily Roaming.

If you'd like to use Optus Daily Roaming, you'll just need to make sure your data roaming is turned on in your device settings. You can find steps on how to do this here. When you're roaming in an eligible destination, the My Optus app dashboard will also let you know if you have roaming active.

To turn off Optus Daily Roaming you'll need to turn on Aeroplane / Flight mode in your device settings. You can find steps on how to do this in our device guides here.

Once Aeroplane / Flight mode is turned on, you won't be able to send / receive text messages or phone calls and use data services. To use data services when Aeroplane / Flight mode is turned on, you'll need to turn on WiFi and connect a WiFi network.

When in a Zone 1 destination, Optus Daily Roaming will trigger when eligible usage is first detected on your service.

Once it starts you'll have 5GB of data and unlimited* standard talk and text to use for 24 hours or until the 5GB of data is used (whichever comes first). If you use your data earlier than 24 hours, we'll automatically add a further $5 charge and you'll have another 5GB to use.

*Fair Go policy applies.

See below for eligible usage types:

Mobile Phone:

• Using data / MMS
• Making and receiving a standard call
• Sending a standard SMS
• Calls and texts to premium numbers
• Voicemail retrievals and voicemail diversions set to busy, no reply or unreachable may trigger the service

Mobile Broadband:

• Using data
• Sending an SMS (Samsung)
• Using iMessage (as that's data) (Apple)
• MMS will start a pass and may incur additional charges if messaging
  
  

Usage that's not included:

• Usage on cruise ships or aeroplanes
• Calls, SMS & MMS to Australian premium numbers
• Calls to satellite number ranges (e.g., +870)
• Operated assisted calls
• Video Telephony calls (e.g. Facetime)
• Content charges such as third-party services, apps, movies, songs, or ring tones

Usage types that aren't charged and won't trigger Optus Daily Roaming include but are not limited to the following:

• Calls to Optus Customer Care on +612 8082 5678
• Calls to emergency services
• Receiving SMS
• Accessing My Optus app

Payment will be attempted once the $5 charge is triggered. The payment will be attempted from the account holder's automatic payment method.

You can find confirmation of the payment in your tax invoice payment history in My Optus app and My Account. Find the step to check your payment history here.

You can monitor your Optus Daily Roaming usage in My Optus app. You'll just need the latest version of My Optus app, to provide the best experience.

1. Open My Optus app
2. Usage will be displayed on the dashboard
3. This will also include how many hours remaining you have in the 24-hour period

We'll also send you usage alert notifications by SMS or email at 50%, 85% and 100% of your 5GB data usage.

Note: All usage screens and usage alerts may be delayed by up to 48 hours.

Aeromobile allows you to use mobile roaming with Optus whilst in-flight on applicable Partner Airlines only. Partner Airlines are subject to change without notice. You can check the latest Partner Airlines here. Roaming charges will apply only if airplane mode is switched off in your device settings.

If you use your Optus Daily Roaming in-flight on an Aeromobile Partner Airline and then land in a Zone 1 destination within 24 hours, you can continue to use any un-used portion of the Optus Daily Roaming inclusions at your destination.

How can I check if Roaming is activated on my device?

You can check if roaming is switched on in My Optus app under International Roaming settings. You'll receive an SMS when overseas and your roaming service is activated. You'll just need the latest version of My Optus app.

What if the country I am visiting is not listed in the eligible Zone 1 destinations list?

Unfortunately, if you're traveling to a Zone 2 destination, you won't be able to use roaming on your service. Using WiFi is recommended whilst in other destinations.

Do I need to switch off roaming or cancel my Roaming when I return home?

No, you don't need to turn off roaming, you can continue using your service as normal when you return home.

Need to contact us from overseas?

Call us from outside Australia +612 8082 5678 (free from Optus mobile).

For more information on roaming, see:

• International roaming: Add, remove, rates & more
• How to use your phone while overseas
• Tips to use less data when overseas
• How to use voicemail while overseas
• My service isn't working while overseas