How to monitor and control your bills
This article includes information and tools to help you manage your usage and spend levels on your Optus service(s). Check out these free tools below:
Mobile Phone (excluding Prepaid)
These options are available 24/7 and are free to use in Australia.
You can:
- Download the My Optus app
- Log in to My Account to monitor your usage & check your account balance
- Take note of automated usage alerts sent via SMS (compatible plans only)
Prepaid
These options are available 24/7 and are free to use in Australia.
You can:
- Download the My Optus app
- Log in to My Account to monitor your usage & check your Prepaid balance
- Take note of automated usage alerts sent via SMS (compatible plans only)
- Check your usage or balance via SMS
- Check your Prepaid balance by calling 555
Home Phone
These options are available 24/7 and are free to use in Australia.
You can:
- Log in to My Account to monitor your usage & check your account balance (eligible services only)
Home Internet
These options are available 24/7 and are free to use in Australia.
You can:
- Log in to My Account to monitor your Internet usage & check your account balance
- Get free Home Internet usage alerts sent to your Mobile Phone
- Take note of automated usage alerts sent to your primary OptusNet email address
Mobile Broadband
These options are available 24/7 and are free to use in Australia.
You can:
- Log in to My Account to track and monitor your usage & check your account balance
- Get free Mobile Broadband usage alerts sent to your Mobile Phone
- Take note of automated usage alerts sent to your primary OptusNet email address
Still have a question? Contact Optus today.