You can request a data add-on through My Optus app and each different data add-on can be added only once per day, per service.

If you've exceeded your shared data allowance, adding a data add-on will bring your service back into full speed. You can find out more about this here.

For example, you can add 10GB once per day to any one of the services on your account.

Data add-ons of 2GB, 10GB and 30GB add-ons are available and will be part of your shared data allowance.

The data add-on will expire when you use all your included data allowance or at the end of your payment cycle, whichever comes first.

Alternatively, you can add Unlimited Data Day, which will provide you with unlimited data for 24 hours for a single service on your account. Click here to find out more about Unlimited Data Day.

To add extra data to your account, please follow the steps below:

1. Open the My Optus app
2. Open the Service tab
3. Select Add-ons
4. Tap Data
5. Select your data amount
6. Tap Continue
7. Review amount and tap Buy Now
8. You'll receive confirmation of your order. We'll send you a notification if the payment is unsuccessful
   
   

If you need to change your card details, we have information on managing your automatic payments. 

International Talk & Text is when you're calling or messaging a number that's overseas.

If you're wanting to call or text an overseas number and you're on one of the above plans, you'll need to either have International Talk included in your plan or purchase an International Talk add-on.

You can add an International Talk add-on via the My Optus app. See how below.

You can choose to either have a once-off add-on that will expire at the end of your payment cycle or a recurring add-on that renews every cycle.

Head here for more info on International Talk & Text.

Note: Only one once-off add-on per specific destination group can be on the service at any one time.

You can add an International Talk add-on via the My Optus app.

1. Open the My Optus app
2. Open the services tab
3. Select add-on
4. Select International Talk Add-on
5. Add from one of the 3 destination groups available
6. Review amount and tap pay now
7. You'll now receive confirmation of your order

Roaming is when you want to use your Optus phone number while overseas, this includes use of provided data, calls and text.

On an Optus Choice Plus, Optus Plus Promo, Optus Plus Family plan, Qantas plan, Choice Plus Data plan, Business Choice Plus, Business Choice Data Plus or Business Teams Plus, you'll have Optus Daily Roaming automatically turned on, which includes a 5GB data allowance per 24 hours and unlimited talk and text (Fair Go Policy applies) for $5 (per 24 hours / 5GB). This will allow you to use your number in eligible overseas Zone 1 destinations. To learn more, head to Optus Daily Roaming explained.

On an Business Choice Plus, Business Choice Data Plus or Business Teams Plus, you'll have Optus Business $5 Roaming Pass automatically turned on, which includes a 5GB data allowance per 24 hours and unlimited talk and text (Fair Go Policy applies) for $5 (per 24 hours / 5GB). This will allow you to use your number in eligible overseas Zone 1 destinations. To learn more, head to Optus Business $5 Roaming Pass. 

Note. Customers on a Qantas $79 plan have an additional 5GB roaming data as a plan inclusion. If you exceed this 5GB of standard roaming data overseas within 30 days, Optus Daily Roaming service will automatically activate if you continue using your number overseas.

Note for travel to Myanmar: There may be interruptions impacting the use of data while roaming in Myanmar. Talk & text aren't affected and will continue to work as usual.

Optus SubHub is available on Automatic Payment plans.

If you have an active Optus SubHub and are moving or have moved to a new Automatic Payment plan, the new account number will be automatically updated in SubHub. You'll be notified by email and your SubHub subscriptions will continue uninterrupted, with charges appearing on your future invoices.

To find out more about Optus SubHub, see What is Optus SubHub.