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My Account: Eligibility & benefits

Need to know more about My Account? Find out what you need by selecting one of the options below or visit Manage my Account.

My Account allows you to manage all your services online. 

You can register or log into My Account here.

  • Prepaid / Postpaid Mobile Phone & Broadband
  • Home / Office Phone & Internet on Optus nbn®

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You can manage your services and more via My Account. Here are some key benefits:

  • Switch to email billing
  • Set up, change or cancel direct debit
  • View, print and pay your bills online
  • Check your bill's balance and schedule payments
  • Check your usage
  • View your plan information and mobile contract details
  • Change your postal or email address
  • Add, edit or remove features like international roaming
  • Add, edit or remove OptusNet email accounts
  • Get your PUK code

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